Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-crm-tools-for-residential-landscape-clients.livebursts.com (hereafter referred to as “AI CRM Tools” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring the privacy and protection of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from visitors and users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-crm-tools-for-residential-landscape-clients.livebursts.com.
  2. All interactive features, applications, and services provided on our platform.
  3. Interactions between users and our team through emails, calls, texts (SMS), or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such external resources.

Processing Activities

This Privacy Policy governs various user interactions, including:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites associated with this Privacy Statement.
  3. Subscribing to receive communications from us, such as newsletters or promotional emails.

Personal Data Collection

AI CRM Tools collects several categories of personal data (hereafter “Personal Data”) for the purpose of providing and improving our services:

  1. Account Information: Details associated with your account creation, including user names, passwords, email addresses, and profile settings.
  2. Payment Information: Transaction details, billing addresses, and payment method information required for purchasing our services or products.
  3. Financial Information: Data related to your financial status, credit card numbers, banking information, or other financial records necessary for processing payments.
  4. Purchase Information: Items you have purchased, order history, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your devices when accessing our services via mobile applications.
  6. Location Data: Geolocation data if you choose to share it or when using location-based services.
  7. Feedback and Reviews: Comments, suggestions, and reviews you submit to us regarding our products and services.
  8. Social Media Information: Details obtained from social media platforms when users log in through such platforms or share content on our site.
  9. Product Information: Data about the products or services you interact with or purchase on our platform.

We collect this Personal Data through various means, including direct user input, interaction logs, and automated technologies like cookies and tracking pixels. Additionally, we may receive Personal Data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

Our website uses cookies and similar tracking technologies for several essential purposes:

  1. Strictly Necessary: These cookies enable basic functions and navigation on our site, ensuring a seamless user experience.
  2. Preference and Analytics: Cookies in this category enhance your experience by remembering settings, language preferences, and providing insights into how users interact with our platform.
  3. Advertising: Third-party cookies may be used to deliver targeted advertisements based on your browsing behavior. Users can manage non-essential cookies through our Cookie Manager.

For detailed information about the types of cookies we use and how to control them, please refer to our Cookie Policy (a link will be provided).

Retention and Deletion

AI CRM Tools retains Personal Data only for as long as it is necessary for the purposes specified in this policy or as required by law. Upon fulfilling these purposes, we securely delete or anonymize the data. Here’s a breakdown:

  1. Account Information: Retained while your account is active and for a reasonable period after account closure to address potential issues.
  2. Payment Information: Stored securely for billing and fraud prevention until the required retention period expires.
  3. Communication Records: Retained for a limited time to manage user relationships and improve our services.
  4. Location Data and Tracking Information: Deleted or aggregated within a reasonable timeframe after collection, unless otherwise required by law.

Children’s Privacy

AI CRM Tools does not knowingly collect or solicit Personal Data from children under the age of 18 (or such other age as may be applicable in your jurisdiction). If you believe we have collected information from a child without proper consent, please contact us immediately at the provided contact details.

Your Rights

Depending on your location, you are entitled to specific rights regarding your Personal Data:

  1. Access: Request access to the Personal Data we hold about you and its usage.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your Personal Data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive your Personal Data in a structured, commonly used format and transfer it to another controller.
  6. Object: Object to or provide reasons for refusing to process your data, except where we have compelling legitimate grounds.
  7. Non-Discrimination: Assert your right not to be subjected to automated decision-making or profiling that significantly affects you.
  8. Data Portability (in some jurisdictions): The right to receive your Personal Data and transmit it to another service provider.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

AI CRM Tools reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via email to all registered users and/or posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your Personal Data.

Contact Information

For any privacy-related inquiries, requests for data access or correction, unsubscribe from communications, or other data-related matters, please contact us:

  • Email: contact@ai-crm-tools-for-residential-landscape-clients.livebursts.com
  • Postal Mail: [Provide the company’s physical address]

We value your trust in our commitment to privacy and security. By using our services, you acknowledge the practices outlined in this Privacy Policy.